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AND
Time-Sequence Docking

We have instituted a load-in and load-out system that
enables our exhibitors to avoid the hassle of a congested MORE EXPO...

loading dock. Our system puts into place a specifc
schedule that ensures a comfortable operation. We
surveyed our artists/exhibitors several years ago and the
loading-dock nightmare was the number-one problem
with our Expo (and other art shows at that time).

Prior to the solution the frustration and problems
associated with this procedure created stress before the
show began. Tis countered our attempt to keep the From left to right: Charles Warfeld, Evelyn Redcross, En Vogue singer
Terry Ellis, Mercer Redcross and Dyana Williams.
exhibitors’ attention focused on efecting a benefcial and
positive experience.

It is difcult for one to feel one way on the inside
and act completely diferent on the outside. “As

within, so without.” Even if exhibitors managed Artist Bryan Collier.
Playwright Ntozake Shange and Mercer Redcross, 1999.
to mask their discomfort, somehow their feelings
might result in limited customer service, impaired
ability to educate the customer or contagious

angst. Could this cause the erosion of the win/
win environment necessary for a successful Expo?
Artist Edward Boseman and his wife.
We prefer a “wealth mentality,” a sense that there is more
than enough for everyone, that there is an inexhaustible

supply of goodwill, trust, caring and compassion. Tis
thinking results in the sharing of infuence, and the
acknowledgment of revenue and profts. It opens up
possibilities, opportunities, prospects and creativity.

Instead of simply making transactions, exhibitors make
some transformations.

Artists Bisa Butler and Phyllis Stephens.
MORE EXPO... From left to right: The Marriott’s Curtis Dean, then Mayor Entertainer Angela Stribling, 2000.

of Philadelphia Edward Rendell, Pennsylvania State Senator
Vincent Hughes, and U.S. Congressman Chaka Fattah at the
Marriott Hotel, 1998.

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